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Privacy Policy
Last updated: December 2025
Mconnexa (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services related to Facebook and Instagram automation.
By using Mconnexa, you agree to the practices described in this Privacy Policy.
We collect only the information that is necessary to provide, operate, and improve Mconnexa. This includes personal information such as your name, email address, login credentials, and, where applicable, your business or company name. This information is required to create and manage your account and to deliver our services securely.
When you connect your Facebook or Instagram account to Mconnexa, we may access limited data made available through those platforms, such as public profile information, username, profile image, and page or account identifiers. We do not collect or store your passwords for Facebook or Instagram.
Private messages are not accessed, read, or stored unless automated messaging actions are explicitly initiated by you through the platform. All automation actions occur strictly based on your configuration and consent.
We also collect technical and usage-related data, including IP address, browser type, device information, platform interactions, and campaign performance data. This information is used solely to ensure platform functionality, security, and performance optimization.
We use the collected information to create and maintain your Mconnexa account, provide automation features such as sending connection requests and messages on Facebook and Instagram, apply your selected targeting preferences, and improve the reliability and usability of our platform.
Your information may also be used to communicate important service-related updates, respond to support requests, and ensure compliance with legal obligations. We do not use your personal data for advertising purposes unrelated to Mconnexa, nor do we use it beyond the scope of the services you have requested.
All automation features provided by Mconnexa are user-initiated and user-controlled. Campaigns, messages, and targeting settings are activated only after your explicit confirmation. You may modify, pause, or stop campaigns at any time through your account dashboard.
You are solely responsible for the content of messages sent using Mconnexa and for ensuring that your use of the platform complies with Facebook and Instagram Terms of Service, Community Guidelines, and applicable laws.
Mconnexa does not sell, rent, or trade personal data. Your information is shared only with trusted third-party service providers that support essential platform operations such as hosting, analytics, and email delivery. These providers are contractually obligated to protect your data and use it only for authorized purposes.
We may disclose information if required to do so by law, regulation, or valid legal process.
We implement appropriate technical and organizational measures to protect your data, including encrypted data transmission, secure servers, and limited internal access. While we strive to use commercially acceptable means to protect your information, no method of electronic storage or transmission is completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your data and disconnection of your social media accounts at any time by contacting us. Upon request, data will be deleted or anonymized within a reasonable timeframe, unless retention is legally required.
You have the right to access your personal data, request correction of inaccurate information, request deletion of your data, and withdraw consent where applicable. Requests can be submitted by contacting us using the details provided below.
Mconnexa is an independent service and is not affiliated with, endorsed by, or sponsored by Meta, Facebook, or Instagram. Use of Mconnexa is subject to Facebook and Instagram Terms of Service and Platform Policies.
Mconnexa does not guarantee account growth, message delivery, or platform approval. We are not responsible for restrictions, suspensions, or other enforcement actions taken by Facebook or Instagram due to user behavior or policy violations.
Mconnexa is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that data has been collected from a minor, we will take steps to delete it promptly.
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Updates will be posted on this page with a revised “Last updated” date.
If you have any questions about this Privacy Policy, data usage, or platform compliance, you may contact us using the details below:
By using Mconnexa, you confirm that you have read, understood, and agreed to this Privacy Policy.